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Repair Service
(Computer & Mobile Phone)

Repair Service
(Computer & Mobile Phone)

Repair Service
(Computer & Mobile Phone)

Eligibility

  • 1. Currently receiving financial assistance from the Social Welfare Department: (such as Comprehensive Social Security Assistance, Disability Allowance or Higher Old Age Living Allowance, etc.), or
  • 2. Receiving support from the Student Finances Office: (Such as Textbook Allowance, Kindergarten fee remission, Low-income Working Family Allowance, etc., ) or
  • 3. Recommended by a registered social worker, schoolteacher, clergy or district councilor

Service Content 

  • Annual computer repair membership fee is HK$50 per year (per computer / applicable to eligible persons only)
  • A maximum of one computer can be registered for this repair service 
    *Must comply with the maintenance and repair terms and conditions
  • The repair charges are as follows:
  • 1. Door-to-door repair service charge: HK$60 per computer/per time
  • 2. In-store (carry-in) repair service charge: HK$30 per computer/per time
  • In addition, the following categories of applicants will receive a reduction of HK$30 per visit for repair service:
  • 1. Old Age Living Allowance: Documentation (government documents or bank transfer records of the allowance for the last 3 months) is required for verification
  • 2. Person with a mobility impairment: required to present a valid "Registration Card for People with Disabilities" which is issued by the Social Welfare Department
  • Repair service includes basic inspections and basic parts.
  • *Due to the issue of specific computer components shortages, the computer repair service is only applicable to the processor (Intel Core) i5 6th generation onwards
  • *Please refer to the following link for detailed maintenance and repair terms.*
    https://ccw.caritas.org.hk/pdf/policy_2025(eng).pdf
  • *Caritas Computer Workshop reserves the right to make the final decision. 

Application Process