Repair Service
(Computer & Mobile Phone)
Repair Service
(Computer & Mobile Phone)
Repair Service
(Computer & Mobile Phone)
Adjustment of Caritas Computer Workshop membership maintenance fees
Caritas Computer Workshop membership maintenance fees will be adjusted for the first time in over 10 years to ensure the sustainability of the service operations. The purpose of the adjustment is to establish better arrangements under the premise of efficient resource allocation. Below are the details of the new fees effective from February 1, 2025:
The annual membership computer repair fee is currently HKD $50 (applicable to eligible individuals).
During the membership validity period: qualified members can register for the maintenance of one computer. The charges for each maintenance service are as follows:
- On-site repair service: charged at HKD $60 each time
- Visit Caritas Computer Workshop for repair service: charged at HKD $30 each time
Furthermore, applicants in the following categories are entitled to a discounted on-site repair service of only HKD 30:
- Old Age Living Allowance: document proof is required
- People with physical disabilities: must present a valid Registration Card for People with Disabilities issued by the Social Welfare Department.
Basic inspections and costs of basic computer parts are included.
Caritas Computer Workshop will remain committed to providing professional and high-quality services to all users. We hope to receive your long-term support and look forward to continuing to serve you. Thank You.
Eligibility
- 1. Currently receiving financial assistance from the Social Welfare Department: (such as Comprehensive Social Security Assistance, Disability Allowance or Higher Old Age Living Allowance, etc.), or
- 2. Receiving support from the Student Finances Office: (Such as Textbook Allowance, Kindergarten fee remission, Low-income Working Family Allowance, etc., ) or
- 3. Recommended by a registered social worker, schoolteacher, clergy or district councilor
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Service Content
- Annual computer repair membership fee is HK$50 per year (per computer / applicable to eligible persons only)
- A maximum of one computer can be registered for this repair service
*Must comply with the maintenance and repair terms and conditions - The repair charges are as follows:
- 1. Door-to-door repair service charge: HK$60 per computer/per time
- 2. In-store (carry-in) repair service charge: HK$30 per computer/per time
- In addition, the following categories of applicants will receive a reduction of HK$30 per visit for repair service:
- 1. Old Age Living Allowance: Documentation (government documents or bank transfer records of the allowance for the last 3 months) is required for verification
- 2. Person with a mobility impairment: required to present a valid "Registration Card for People with Disabilities" which is issued by the Social Welfare Department
- Repair service includes basic inspections and basic parts.
- *Due to the issue of specific computer components shortages, the computer repair service is only applicable to the processor (Intel Core) i5 6th generation onwards
- *Please refer to the following link for detailed maintenance and repair terms.*
https://ccw.caritas.org.hk/pdf/policy_2025(eng).pdf - *Caritas Computer Workshop reserves the right to make the final decision.
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Application Process
- Please refer to the application process for subsidized members: https://shop.ccw.org.hk/FAQ/About Registration